Resume

Synopsis
I am a middle and high school teacher with four years’ experience in the classroom. Additionally, I have 8 years of experience in engineering and the IT industry. My specialties in the classroom include integrating [|hands-on technology learning] and differentiating instruction for learner styles.

Certification Status
I have passed GACE Basic Skills and Content Assessment in Mathematics I and II and am enrolled in Georgia State’s TEEMS Secondary Mathematics Masters program (anticipated graduation in May 2009).

Experience
August 2004 - present [|Chrysalis Experiential Academy] Jun. 2000 - Apr. 2004 [|SecureWorks, Inc] Dec. 1996-Jun. 2000 [|DVT Corp.]
 * Instructor & IT Coordinator**
 * Passed GACE content area tests for Mathematics I & II
 * Earned Microsoft Certified Professional with the [|Windows XP exam, 70-270] in summer 2006.
 * Subject areas: Technology, physics, math for middle and high school.
 * Create curriculum for technology education. Classes range from keyboarding for middle school students through programming and system administration for high school students with an emphasis on connections between technology and other course work.
 *  Manage an IT infrastructure of 100 users, 30 computers, and a Microsoft server.
 * Technical writer, interactive marketer and quality assurance**
 * //Webmaster//: Maintained [|www.secureworks.com]. Major update in 2004 doubled referrals from Google in less than a month. Handed off about 20 sales inquiries per month generated by the website. Created an RSS feed to highlight new content (real content, not promotional stuff) that brought in about 100 visitors per month.
 * //Editor//: Published [|Security Briefing e-newsletter]. Added 3000 subscribers, published eight custom versions per month, and generated about five sales leads each month. Issues averaged about 5% of readers click through on a link, with a high of 15%. Gave away lead stories to other publications for increased exposure.
 * Edited and contributed to the Zero Effect security blog. Managed a blogging team of five.
 * Managed e-mail marketing program. In compliance with CAN-SPAM legislation, I marketed only to those who’ve opted in to SecureWorks lists (about 1000 marketing suspects). Response rates averaged 5%. I designed all creative, wrote the copy, and delivered the mails.
 * //Quality Assurance//: Tested an in-house Linux security appliance and web configuration interface. Developed test cases, managed their execution.
 * //Technical Writer//: Created end user, software process, and internal training documentation.
 * Engineer, trainer, technical writer**
 * //Writer//: First technical writer hired by company. Designed and produced printed and electronic documentation. Much writing still in use.
 * //Trainer//: Designed and taught online and in person, thebulk of which is still in use.
 * //Application Solver//: Worked with customers to automate inspection of manufactured goods. Learned about PLC programming, sensors, and manufacturing lines.
 * //User interface designer//: Suggested user interface enhancements.

Education
August 1996 [|Auburn University]
 * Bachelor of Materials Engineering**
 * 3.4 GPA in Materials Engineering
 * Graduated with honors; named the department’s Outstanding Student
 * Taught physics lab courses while in the undergraduate program (a rare occurrence)
 * Earned the top score in Technical Writing course as a senior
 * Coordinated a summer engineering program for minority high school students

Skills

 * Operating Systems:** Windows (MCP on XP), Linux, Unix
 * Desktop Software:** Microsoft Office, Quark Xpress, Adobe InDesign, OpenOffice, Visio
 * Development Tools:** CVS, bash shell, DocBook
 * Web Related:** Apache, HTML, CSS, JavaScript, PHP, Photoshop, Gimp
 * Business:** Website search engine optimization, usability, e-mail marketing, QA
 * Industry Knowledge:** Internet security, mechanical drawing (CAD), education, factory automation